Digital Literacy of Sharia Finance in Indonesia With a Quadruple Helix Approach

Abstract

The Covid-19 pandemic has really been able to change various arrangements of social life in society, and Islamic banking is no exception. The Islamic financial services sector is required to accelerate the digital transformation of financial services in line with the increasingly complex needs of society, for an easy and fun financial system. This acceleration is not possible only by Islamic banking itself but requires cross-sectoral cooperation (quadruple helix) including local governments/public authorities, industry, universities/education systems and community/users. The purpose of this paper is to provide advice to four sectors regarding steps that must be taken to increase digital literacy about Islamic finance to the wider community. The research method uses descriptive analytic. The results of this study indicate that the level of public literacy about Islamic finance is still low at 20.1% but the financial inclusion index in Indonesia in 2021 will reach 83.6%. The government can encourage the use of digitalization of Islamic finance by emphasizing Islamic educational institutions, including universities, to use Islamic banking in every transaction, starting from teacher and employee salaries, tuition payments and scholarships. Islamic banking should also be more active in promoting on television, radio and online media so that people are more familiar with Islamic banking. Improvement of products and services, improvement of human resources and the percentage of profit-sharing ratio that is more competitive so that financing to UMKM increases and is able to compete with conventional banks